Important Shipping Update for USA Customers
Dear Valued Customer,
We want to share an important update that may affect your future orders shipped to the United States.
👉 Starting August 29, 2025, the U.S. will remove the “de minimis” exemption, which currently allows packages under $800 to enter the country without duties or taxes.
What This Means:
Orders arriving before August 29, 2025 – No change, they will follow the current rules (no extra duties/taxes under $800).
Orders arriving after August 29, 2025 – All packages, regardless of value, may be subject to taxes and duties as per U.S. Customs regulations.
Our Next Steps:
To protect our customers’ interests, TheVitalHero will hold all orders placed after August 22, 2025 until the new rules are clarified.
We will not process shipments between August 22–31, 2025 to avoid delays, confusion, or unexpected costs for you.
Once customs procedures become clear, we recommend placing new orders in early September 2025 for a smoother experience.
Why This Matters:
This policy change is beyond our control, but please be assured that:
We are actively working with our logistics partners and customs authorities.
Our team’s priority is to minimize disruptions and ensure your orders reach you safely and quickly.
We truly value your trust and patience during this transition. While this change may cause temporary inconvenience, our commitment to delivering authentic Ayurvedic wellness products to your doorstep remains unchanged.
For more information, you may also check reliable sources like Livemint and Value Added Resource.
If you have any questions, our support team is here to help:
📧 support@thevitalhero.com
📞 Call/Text: +918788103138 , +1 5637702327
With care,
The Vital Hero Team